Shipping policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rate

We offer £6.95 flat rate shipping to the United Kingdom (England, Wales & Scotland – excluding Highlands & Islands).    

Brewery collection

We also have the option for free collection from the brewery at the following address: College Farm, Stow Road, Bourton-on-the-Water, GL54 2HN.

Collections from the brewery are available, from 9am – 5pm on weekdays, as well as 11am – 5pm on Saturdays.

How do I check the status of my order?

If you haven’t received your order within 6 working days of placing your order, please contact us at info@cotswoldbrewing.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@cotswoldbrewing.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at info@cotswoldbrewing.com